Privacy Policy – B10X.ai

Introduction

At B10X.ai, protecting your privacy and safeguarding your personal information is a priority.

This Privacy Policy explains how we collect, use, and protect personal information when you use our software platform, websites, applications, and related services (collectively, the “Services”).

By accessing or using the B10X.ai platform, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect only the information necessary to provide and improve our Services. This may include:

• First and last name

• Email address

• Phone number

• Company name or role (when applicable)

• Account login information

• Billing and subscription information

• Usage data related to the platform

This information may be collected when you:

• Register for a B10X.ai account

• Contact us or request information

• Subscribe to our platform or services

• Interact with our software tools, automation systems, or integrations

How We Use Your Information

We use the information we collect to:

• Create and manage your B10X.ai account

• Provide access to the platform and SaaS services

• Process payments and manage subscriptions

• Respond to support requests and inquiries

• Send service notifications, updates, and important communications

• Improve the functionality, performance, and security of our platform

B10X.ai does not sell personal information to third parties.

Mobile phone numbers and messaging consent data will not be shared with third parties or affiliates for marketing purposes.

Technical service providers (such as messaging infrastructure providers, payment processors, or hosting services) may process information only when required to deliver the Services.

Cookies and Usage Data

B10X.ai uses cookies and similar technologies to:

• Analyze website and platform usage

• Improve user experience

• Maintain secure sessions within the platform

You may configure your browser to refuse cookies. However, some features of the platform may not function properly if cookies are disabled.

Third-Party Services

Our platform may rely on secure third-party infrastructure providers to deliver the Services, including but not limited to:

• Cloud hosting providers

• Payment processors

• Messaging services

• Analytics services

These providers may process data solely to perform services on behalf of B10X.ai and are required to maintain appropriate security and confidentiality measures.

Data Security

B10X.ai implements appropriate technical and organizational security measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While no system can guarantee absolute security, we follow industry best practices to safeguard data within our platform.

Your Rights

In accordance with Quebec Law 25, Canadian privacy laws, and applicable international privacy regulations, you have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of your personal information where applicable

• Withdraw consent for certain data processing activities

To submit a request regarding your personal information, please contact us.

Contact Information

Privacy Compliance Officer Gendron Marketing & B10X.ai

B10X.ai

Email: [email protected]

Phone: 438-808-4148

Address:

121A boulevard de Bromont

Bromont, QC

Canada